Booth 7505 (System Vendor)
Customer Journey Engine by MCON
The operating system that connects physical Aftersales touchpoints
and digitizes dealer workflows into one automated platform.
At IAAE Tokyo, Japan, MCON presents the Customer Journey Engine at its own booth — demonstrated together with Instavalo, Fleetback, and Sharebox.
EVENT
IAAE Tokyo, Japan • February 12-14
BOOTH
Booth 7505 (System Vendor)
AT THE BOOTH
The Customer Journey Engine manages Aftersales as a continuous, end-to-end journey — connecting physical touchpoints (Scanner + KeyBox) and digitizing dealer workflows into one unified operating system, instead of isolated tools.
Inspect with AI • Automate with Intelligence • Monetize Proactively
Why this matters in daily operations
Traditional Aftersales processes rely heavily on verbal explanations, incomplete documentation, and manual coordination.
This leads to documentation gaps, disputes with customers, and increased liability risk — especially as vehicle complexity continues to rise.
The Customer Journey Engine replaces assumptions with objective, visual evidence. Seeing is believing.
Together with Instavalo, Fleetback, and Sharebox, this setup shows how automation replaces manual coordination, how visual proof drives trust and approval, and unlocks additional revenue across the customer journey — independent of opening hours, vehicle complexity, or staff availability.
Visit booth 7505 to see the Customer Journey Engine by MCON in action.